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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kareem

January 24, 2024

5  out of  5
rating by Kareem
"Awesome internet networking antisizers from kareem internet 👏you are nothing to go against. ALBANY NY in the house. Don't go against spirtual networking."
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Paul Vc

December 15, 2023

5  out of  5
rating by Paul Vc
"I’ve been using Bob for well over 15 years. Both Bob and his staff are extremely professional and personable. They always help get me the best rates with new policies, especially when adding my children to my policy. I highly recommend them to anyone looking to switch brokers."
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Miguel Moreno

June 16, 2023

1  out of  5
rating by Miguel Moreno
"This agency is a disgrace!! Threatening to drop my parents policy because i have to show proof i am not in their house hold in long island when i moved out. I changed my drivers lisence & got insurance in Pennsylvania back in 2017... It is now 2023 how does this years later become an "issue". Be aware of this so called "agency""
We responded:
"Miguel, Sorry you feel this way. However, your complaint related to two auto policies that we had spoken to you and your parents about. You were contending you had insurance in another state and should not be a rating factor on these auto policies. You may recall that these policies were in your parents name. You claimed not to be a driver in the household on these policies ( vehicles). We interviewed your parents on the telephone and in person about your status. After those conversations they agreed you were to be added as a driver in their household. I understand this upset you. But NYS DFS and State Farm's rate filing do not allow us to make exceptions. I would hope you'd reconsider your negative review as it can impact my ability to grow my agency. I'm here to serve my policyholders in a fair and equitable manner as I have done for over 5 decades. Sincerely yours, Bob McMahon"
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Margaret D'Angelo

October 10, 2022

1  out of  5
rating by Margaret D'Angelo
"I have had State Farm over 25 years & to say the least they have disappointed tremendously!!!!!! Up until now I have had a good experience with them but they gave me the royal screwing after 25 years of being a client!"
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Marianne Meyer

July 19, 2021

5  out of  5
rating by Marianne Meyer
"Very helpful and fast service"
We responded:
"Thank you for the 5 star review, Marianne! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Pastor Alexia Burgess

March 10, 2021

5  out of  5
rating by Pastor Alexia Burgess
"Bob McMahon and State Farm car insurance has been great for many years in our household. Recently, we needed help ‘ASAP’ and Mr. McMahon came through. So appreciated....Thank you much!!!!!"
We responded:
"We strive to provide you with great service, Pastor Alexa. Thank you for recognizing our efforts! We appreciate you taking the time to customer share your experience with our agency!"
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cindi ortiz

February 11, 2020

5  out of  5
rating by cindi ortiz
"Beth is the sweetest person, she really is the best so happy she helped me out !"
We responded:
"Thank you for the great review."
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last Norman

September 17, 2018

5  out of  5
rating by last Norman
"Called to inquire about a part time job and the young lady was very professional and helpful. Even though she indicated that owner was not hiring at the moment she was very nice."
We responded:
"Thank you, Iashama! We will reach back out when we are hiring! Good luck on your job search, we wish you the best. -Bob"
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Richard D.

August 8, 2018

5  out of  5
rating by Richard D.
"Always friendly"
We responded:
"Thank you, Richard!"
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Mark Douglas

June 22, 2018

5  out of  5
rating by Mark Douglas
"I've been a homeowner and auto insurance customer for many years and Bob has not only saved me money but always makes sure i have the correct coverage. My whole family uses his office now. Beth and Kathy are terrific and are always there to help me out"
We responded:
"Mark, thanks for the kind review. I appreciate your loyalty to my agency. I'm so glad we were able to assist you and your family! -Bob & team"